Whilst every person is different, there are some behaviours which may alert us to a person in need of support. This module explains some of them, captures the experiences of rail personnel who have carried out an intervention and reminds us that we should always listen to our instinct if we feel that ‘something isn’t quite right’.
This NSPSG pocket handbook contains all the basic yet essential information to help you make a difference and can be used as an aide memoir to the key topics covered in the Learning Tool.
Information on how to identify and approach a person in need on a pocket sized double sided card.