Every person is different and will react to a traumatic incident in their own way. Equally they will recover and cope with that experience in different ways. This module explores the recovery process and as well as practical guidance about how to cope draws on the experiences of rail personnel that have been involved in these events.
Detailed advice for staff who may find themselves involved in the management of traumatic events, such as Network Rail Mobile Operations Managers or in their aftermath, train depot maintenance personnel.
A guidance document providing advice and support for drivers and driver managers who have, or who might witness traumatic events such as suicides, or who needed to offer support to those that have.