NW&C Region SHOUT trial


The rail industry has partnered with Shout as part of its wider efforts to encourage help seeking behaviour for anyone who may be struggling with their mental health in and around the railway. Launched in 2018 Shout is the only 24/7 text support service available in the UK. It’s there for anyone struggling to cope and provides a free, silent, confidential and ‘off bill’ service. It’s delivered by 2,100 trained volunteers, overseen by expert clinicians, and currently having 1,500 – 2,000 conversations a day.

Richard Godwin Suicide Prevention Co-ordinator for North West & Central was assisted by Hannah Taylor a NHS Management Graduate on an eight-week flexi-placement who was able to lead on the project delivery. Stations were visited and scoped from Cumbria to Buckinghamshire and then further visited for installations of the materials. The available toolkit was enhanced and Foamex posters, metal signs, and stickers were purchased and installed. So far 90 A5 stickers, 90 business card stickers, 1000 business cards, 28 A3 Foamex posters and 10 A3 metal signs have been installed at 11 stations across the region which are part of the trial.


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