Welcome to the Manager’s Toolkit where you will find a number of resources including briefing sessions for your team. Designed to be no longer than 15 minutes these sessions are suitable for inclusion in your team briefings to support and improve confidence in making an intervention, listening skills and awareness on the potential signs of trauma.
Start by selecting a relevant section:
Purpose: To highlight the importance of listening
Time: 5-10 minutes
These briefings are a resource for you to use as and when they would be useful to your team. You don’t need to be a trainer to deliver them, nor do you need to be an expert on suicide prevention. All you will need to stimulate a quick discussion about the topic will be included in the brief.
Purpose: To provide a very quick overview of trauma
Time: 10 – 15 minutes
This poster provides advice on how Samaritans can help rail staff. It is for display in all staff-facing areas only (canteens, depots, staff areas of ticket offices) and is NOT intended to be viewed by members of the public in the station environment.
Information on how to identify and approach a person at risk on a pocket sized double sided card.
Handy sized reference cards to support a referral to Samaritans if you encounter someone in need of emotional support.
You can alert BTP by calling 0300 123 9101
In non-urgent cases you can text 61016 or call 0800 40 50 40
You can call Samaritans for free, 24/7 on 116 123 or email Jo@samaritans.org
You can find local services on the Hub of Hope
Your employer may provide an Employee Assistance Programme (EAP) and/or Mental Health First Aiders (MHFA) to support you with any issues you are experiencing that impact your own emotional health and wellbeing.